WiFi "city of the future" having problems in the present

Straight from Ars Technica: "The city of St. Cloud, Florida, population 28,000, made the headlines a few months ago with the launch of its city-wide free WiFi Internet project. Now, shortly after the service has been launched, customers are complaining that it is simply not reliable enough to replace their for-pay Internet Service Providers.The WiFi network, which covers an area of 15 square miles, was an expansion of a smaller service that had been launched as a trial project in May 2004. The new service was intended to save residents the monthly cost of their ISP and also to cut down on cellular phone bills for police and other municipal workers. However, it has fallen somewhat short of this goal. 3,500 users have registered for the network, logging 176,189 total hours of use, but many have complained that the signal drops out or that they can't connect at all."